Whilst every effort has been made to ensure that the information contained on this website is accurate and up to date, York Barbell (UK) Ltd cannot be held liable for any omissions, errors or price changes. All products are subject to availability.
Please consult your doctor before using any exercise equipment or embarking upon any exercise routine.
All products are delivered flat packed and will require assembly by you.
Website Contact Information
If you require any further information regarding your order, or have any further questions please email firstname.lastname@example.org or call 01327 701800 (option 2, Monday to Friday 08.30 – 16.30)
Payment is taken when the order is placed.
All orders will be reviewed and are subject to acceptance by us.
After submitting an order to us we will send you an order acknowledgement email with your order number and details of the goods that you have ordered. Please note this email is an acknowledgement and is not an acceptance of your order.
Delivery to UK Mainland addresses (Excluding remote Scotland) are made free of charge for all orders over £99 on this site.
We are not able to deliver to remote Scotland and non UK mainland locations at this time.
Due to the diversity of products we retail we utilise a number of carriers dependent on size and / or weight. The vast majority of orders will arrive within 5 working days but some order could take up to 10. This is not a guarantee and as deliveries are carried out by third parties York Barbell will not be held liable for any deliveries that fall outside this timescale.
If ordering multiple items please note your order maybe fulfilled via a number of different carriers with product arriving on different days.
Other than smaller Royal Mail orders (under 2kg) you will be required to sign for deliveries.
When receiving the order please check the carrier has delivered all items on their delivery note (ie: 2 out of 2 boxes).
On Some occasions the outer packaging on heavier items can become damaged during transit. In most cases this will have no impact on the goods themselves and means that the packaging will have served its purpose in protecting your order. Please note this damage on the delivery note next to your signature just in case the order is damaged on the inside. In the extremely unlikely event that you receive a parcel which is obviously damaged beyond all levels of acceptability, please refuse the delivery and contact us via email@example.com stating the reason for refusal within 48 hours.
On larger palletised deliveries you must count the items and check for any damage and then sign and print your name to confirm you have received the whole order in good condition.
It will state on your delivery note how many boxes you should receive. If the boxes you receive don't match the delivery note you must write down the number of boxes received on the delivery note next to your signature.
Any damage to the equipment or packaging must be noted on the delivery note next to your signature.
THE WORDS “UNEXAMINED” OR “UNCHECKED” WILL NOT BE ACCEPTED. Any shortages or damages must be reported to York Barbell (UK) Ltd within 48 hours of signing. York Barbell UK Ltd cannot be held responsible for shortages or damages if not stated on delivery note. This does not affect your statutory rights in the event of the goods being faulty.
If you refuse the delivery for any other reason that the goods being damaged in transit or if you have already informed firstname.lastname@example.org of your wish to cancel your order, you are liable for all outward and return freight charges. If any of the larger products will not fit through doors or stairwells, and delivery is refused or returned, you will be responsible for all outward and return freight costs.
At York Fitness we understand that making purchases on line is not always easy. If something is not clear or you require further details please don’t hesitate to contact us regarding your planned purchase.
To make life easier we offer a 14 day Money Back Promise to give you the peace of mind to change your mind for whatever reason and get a full refund.
The product must be returned in new unused condition in the original packaging. In this instance you will be liable for the cost of returning the item to our warehouse.
If you wish to cancel or return your order you must let us know in writing to email@example.com no later than 14 days after you have received delivery. Our customer service team will then issue a Returns Authorisation Number, the goods must then be returned to our warehouse, at your expense, within 14 calendar days to receive a full refund in line with you Consumer Contracts Regulations. We aim to issue refunds within a few days, but your refund will be issues within 30 days of being notified of a cancellation request under our Money Back Promise providing the goods have been received back into our warehouse.
Any goods returned without a returns number will be refused by our warehouse..
If you cancel an order after it has been shipped but not yet received, you are liable for accepting the order and returning at your expense.
Any fitness equipment that has been removed from the box, installed or assembled is not covered by our 14 day Money Back Promise as cannot be returned in a “like new” condition.
Please note that you are under a statutory duty of care to look after the unwanted goods in your possession, this includes whilst the goods are in transit back to our warehouse, and any products that are to be returned under our Money Back Promise must be kept in an ‘as new’ condition If when the goods received back into our warehouse are unsaleable or damaged our customer service team will be in contact to arrange the return of the product(s) to you at your own cost.
Please review your chosen carrier to ensure you are insured appropriately for the return of the product.
Spare parts purchased via our website or firstname.lastname@example.org are subject to the same condition.
If a product is either received faulty or develops a fault please in the first instance complete the form in our product support section.
York Barbell (UK) Ltd will, as its option, repair the product, replace the product or issue a refund. You will not be charged for the cost of returning a defective product.
Nothing in these terms and conditions affect your statutory rights.
All home fitness products come with a 12 months warranty.
The warranty covers manufacturing faults only and excludes normal wear and tear on parts.
Your sales receipt, showing the date of purchase of the product, is your proof of the date of purchase.
The warranty is VALID ONLY if the product is assembled and/or installed according to the instructions or directions included with the product and applies only to products used in a domestic environment. Products are warranted for indoor home, personal, family or household usage only.
York 1" bars are warrantied for 12 months against manufacturing defect at the maximum weight limit documents. 1" Barbells are not covered for: Bending, normal wear and tear, rusting, bars stored with weights loaded on rack, bars used outside or negligent usage or dropping of the bar.
During the warranty period York Barbell (U.K.) Ltd. will review the fault and replace unit / part(s) or repair the product (at York Barbell's option) if it becomes defective, malfunctions or otherwise fails to conform with this warranty under normal, non-commercial, personal, family or household use. In repairing the product, York Barbell may replace defective parts or at the option of York Barbell, use serviceable used parts that are equivalent to new parts in performance. All exchanged parts and products replaced under this warranty will become the property of York Barbell. York Barbell (U.K.) Ltd. reserves the right to change manufacturers of any part to cover any existing warranty.
Please note that consumable parts (as detailed below) may need replacing within the lifetime of the product outside of the 12 month warranty period.
|Treadmills||Exercise Cycles||Rowing Machines||Cross Trainers||Benches / Multigyms|
|Running Mats||Pedals / Pedal Straps||Pulling Straps||Drive Belt||Upholstery|
|Running Decks||Drive Belt||Cylinder Straps||Washers||Cables|
|Drive Belt||Roller / Transport||Seat Carriage Roller Wheels||Roller / Transport Wheels||Pulley Wheels|
|Deck Cushions||Plastic Cowling||Roller / Transport Wheels||Plastic Cowling||Pop Locking / Pull Pins|
|Roller / Transport Wheels||Foam Grips||Plastic Cowling||Foam Grips||Roller / Transport Wheels|
|Plastic Cowling||Decal Transfers||Foam Grips||Decal Transfers||Foam Grips|
|Deck Cushions||Seat Upholstery||Decal Transfers||Pedals||Decal Transfers|
|Decal Transfers||Brake Pads||Seat Upholstery||Seat Upholstery||Chain|
|Bearings||Bearings||Elastic Cord||Bearings||Plastic Cowling|
The warranty does not extend to:
When purchasing spare parts via this website or via the online product form please note:
What is WEE?
The Waste Electrical or Electronic Equipment (WEEE) Directive aims to minimise the disposal of electrical items into landfill sites and addresses the environmental impacts of electrical and electronic equipment when it reaches the end of its life.
You can now recycle your old electrical fitness products with us
If you’re buying a new electrical fitness product, we will recycle you old one for free*
*Recycling of your like for like product is free, however there is a cost to return the product to us if shipping is required”.
Unwanted electrical equipment is the UKs fastest growing type of waste. Unwanted electrical items can be repaired or recycled, saving on natural resources and the environment. If you do not recycle, electrical equipment will end up in landfill where hazardous substances will leak out and cause soil and water contamination – harming wildlife and also human health.
Electrical and Electronic Equipment that was made after 13th August 2005 should display the crossed-out wheelie bin symbol on the packaging or product.
The purpose of the symbol is to encourage householders to dispose of their WEEE separately from household waste.
If your old machine is still working, do you know somebody who would like to use it? There are many organisations such as schools, clubs, residential homes etc. who might be very happy to use your old equipment and give it a new home.
If your old equipment is no longer useful to you or anyone you know, please recycle it whenever possible. If you are unable to give your item a new home, there are lots of local organisations available that will reuse, recycle or repair electrical and electronic equipment for charitable schemes.
We can help you recycle - York Fitness WEEE Recycling Policy
In the unlikely event that you are unable to find a new home for your electrical items, Yorkfitness.com will gladly manage its disposal in line with the WEEE regulations for you.
We offer this free recycling service to our customer on a like for like basis meaning that if for example you purchase a treadmill from us, we will ensure that your old treadmill is disposed of correctly and in line with the WEEE regulations.
If you require this service we ask that you contact our Help Desk (email@example.com) detailing your order number for the new item and request collection of your old “like for like” product.
Please confirm on the email your full address and contact number and that the old product is dismantled and securely boxed ready for collection.
Our help desk will then issue a quote for the collection of the “like for like” item.
Once payment for the collection is received we will issue you with a ‘WEEE Returns Number’ (which must be displayed clearly on the packaging) and give you details of the collection.
If you are able to return the old “like for like” product in person to our warehouse you will still require a ‘WEEE Returns Number’. Please detail this on your email to our help desk and we can organise. Please note our warehouse will not accept any deliveries without an authorised returns number.
Once we receive your old product we will ensure that it is handled in the correct environmentally aware way in line with current WEEE regulations.
For more information on WEEE recycling, and locate your local recycling centre go to www.recyclenow.com
York Barbell (UK) Ltd
High March Industrial Estate
We aim to acknowledge any complaints within 5 working days.
Any typographical, clerical or other error or omission in any sales literature, quotation, price list, acceptance of offer, invoice or other document or information issued by York Barbell (UK) Ltd shall be subject to correction without any liability on the part of York Barbell (UK) Ltd.
Specifications are liable to change without notice. Product photographs are intended to illustrate the particular model but may, occasionally, not reflect the product as sold. Unless specifically stated, weights, bars and other accessories shown on photographs are not included. All measurements shown on our website are approximate.
While every care has been taken to ensure that this website is virus-free, York Barbell UK Limited accepts no liability for viruses or virus damage as result of using this website.
York Barbell UK Limited endeavour to ensure that all pricing information on the website is accurate. However on occasion an error may occur and goods may be mispriced. If a pricing error is found or an order is placed at the incorrect price we will, at our discretion, either: contact you and ask you whether you wish to cancel your order or continue with the order at the correct price; or notify you that we have cancelled your order. We will not be obliged to supply goods at the incorrect price.
Copyright material appears on the website which is our property or the property of our content and technology providers or their respective owners. We do not give permission for you to re-publish, alter, transmit or otherwise copy any material on the Site but you may download information from the website for your own personal use. Except as otherwise expressly permitted under Copyright Law, no copying, re-distribution, re-transmission, publication or commercial exploitation of downloaded material will be permitted without our express permission and that of the Copyright owner.